Information collection, use and sharing
MyDrugTest.ca requests and collects personal information from you through order forms, personal registration and through your person to person contact with chats, contact forms, e-mails and all similar mediums. To buy products from us, you must provide contact information (like a name, and shipping address) and financial information (such as a credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order for any reason, we’ll use this information to contact you either by phone or e-mail.
All billing for MyDrugTest.ca is processed through Sensor Health Products Inc., its parent company. We are the sole owners of the information collected on this website and will only access your information that you have voluntarily given us via e-mail, ordering, or any other direct form of contact you have made with us.
We will not sell, rent, lease, or otherwise disclose your information to anyone.
We will, however, use this information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, such as shipping your order via a general carrier.
Carrier’s will not be informed of the exact contents of your package. In many cases, your purchases will be disclosed as laboratory supplies. All products will be shipped in generic packaging and otherwise will appear no different than a regular parcel received by mail.
Your Access and Control over Information
At any time, you may contact us and instruct the removal of your information from our future-contact list. You can go about this by e-mailing or calling us via the e-mail or phone number you have given us and ask for any of the following:
- What data we have on file about you, if any
- Change/correct/update any data you have supplied us
- Have us delete any data we have about you
- Express any concerns you may have about our use of your data
MyDrugTest.ca takes precautions in protecting your information. When you submit any sensitive information via this website, your information is protected both online and offline.
When accessing the website, you will notice that our main site is not encrypted. However, when processing information, such as order forms and payment, all payment methods are transmitted to us via PayPal, which encrypts your information for safe transportation. We also have a self-identified SSL certificate, which insures we are who we say we are.
All of your contact information submitted via order forms are protected by Secure Contact Forms.
Offline, we also protect your information by only disclosing necessary details to employees regarding shipments. This means only those who ship the final shipment know the destination of the contents. Other personally identifiable information is kept in a secure environment.